Questions? Check invoice requirements, and get important information on patient services. We value your opinion. Medicare products. Use your Practice Management Software or our secure provider portal to seamlessly submit and track Medicare transactions. For questions about dental benefits or to find a network provider, call SKYGEN USA Member Services at: 1 … HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on member’s ID card Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). Use your Practice Management Software or our secure provider portal to seamlessly submit and track Medicare transactions. As you strive to deliver the best care possible and to better understand the health plan, we hope you’ll take advantage … If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Please fill in all fields. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. >. Get support to improve patient outcomes . Your user name stays the same, even if you change jobs or the type of insurance you have with us. Home; Individuals & Families; Employers & Organizations; Health Care Professionals; Producers; About Us ; Home; Employers & Organizations; Contact us - Small group . Join us in a conversation about the future of healthcare. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. To check that your provider participates, visit our website or call us. Please have your tax ID number, provider name and address exactly as it appears on the W-9 you submitted along with your NPI and phone number. Huatai fronted members. This question helps us get you to the correct log-in screen. Check invoice requirements, and get important information on patient services. You can request more information 24 hours a day at www.aetna.com. Allina Health | Aetna has a dedicated customer team trained to answer your questions. Our Provider Services Representatives are available by phone at 1-855-232-3596 or email to support all providers. Independent retail pharmacies The request can be submitted online on Aetna’s website, or by contacting Aetna provider service center directly. We’re here for you when you’re sick and to give you tools to help you stay well. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). We'll need to terminate your existing agreement with us. We see you as our ally in providing high-quality health care services to our Aetna Better Health Premier Plan MMAI members. Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 Do you have Aetna insurance through an employer or are you a Medicare member? The path to healthy starts here. Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). Provider termination form and directory update. Being a valued Aetna International member means more than just having peace of mind for your health care needs. Submit electronic claims to Medicare for all Medicare covered services. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) Do you have Aetna insurance through an employer or are you a Medicare member? Learn more >, Aetna.com works best with Safari 8 and above. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! About Aetna Better Health of Maryland . Allina Health | Aetna has sole responsibility for its products and services. Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. For language services, please call the number on your member ID card and request an operator. Email: AetSSIinformation@aetna.com. 151 Farmington Avenue Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., and Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna). You are now leaving the Aetna website Links to various non-Aetna sites are provided for your convenience only. Aetna Better Health and Aetna Better Health Kids members have dental benefits through SKYGEN USA. After review, Aetna will send your provider agreement via e-mail for signature. User name Hints . Explore our benefits. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Aetna dental plans are not considered to be qualified health plans under the Affordable Care Act. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. No. So, if you are a member or provider, or if you’re interested in Aetna Better Health of New York, please use this electronic form to let us know what's on your mind. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. For other language services. Stay up-to-date with the latest provider news from Aetna Better Health of Maryland. The Provider Service Center helps with contracting, patient services, precertification and many other questions. It’s easy to get the information you need. Phone You can call Provider Relations at 1-855-772-9076 (TTY: 711). Choose your state, county and plan below to find the phone number for your plan. Member Services Toll-free: 1-855-456-9126 TTY/TDD: NY Relay 711. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address. In order to have the best experience on Aetna.com, Javascript needs to be enabled. If you prefer to contact Member Services with this public form, please complete the information below. Contact us online. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. I practice independently and I want to contract with Aetna. The dental discounts are available through participating healthcare providers only. Yes You can also log in to your secure member portal to find a phone number that will direct you to a representative who knows your specific coverage. Contact us; Search. This material is for information only. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Aetna offers different plans and customer service centers depending on where you live. 1-855-339-9731. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. For general inquiries, reach our Corporate Headquarters at 1-800-US-AETNA (1-800-872-3862).There is no option for members to get information at this number. Aetna International health care providers support more than 650,000 members worldwide. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. Aetna's 800-353-1232 Medical Provider Credentialing Customer Service Number. Please consult with the respective plan detail page for additional plan terms. Get the most out of your plan by familiarizing yourself with the services and tools we offer, including: 24-hour Member Service Center support with benefits and claims questions and locating … Explanation of Benefits. Learn how to change your browser settings to enable Javascript. It’s easy to get the information you need. Learn more >, Aetna.com works best with Safari 8 and above. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Phone: 800 264.4000. Learn more about private mode. We respond to messages from 8am-6pm EST, Monday-Friday. The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. Contact Us; Providers. For other language services. Hartford, CT 06156 In order to have the best experience on Aetna.com, Javascript needs to be enabled. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. All services must be medically necessary and the provider may have to ask for prior approval before some services can be provided. As one of the nation’s largest independent benefits administrators, we help our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for … By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. The Aetna Connected Plan “combines CVS Health services—including free one to two-day prescription delivery and 20% discounts on thousands of health-related items—with Aetna’s cost-saving I-35 Performance Network to deliver a more convenient and connected member experience, along with up to 20% premium savings compared to comparable PPO products in the market,” states a CVS Health … Phone number. 3. Let's talk. Contact Us; Providers. Provider eligibility verification (No login required) Monday – Friday, 7 a.m. to 5 p.m. CT Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Do you have Aetna insurance through an employer or are you a Medicare member? Menu Home; Become a member; For members; For providers; Health & wellness; Providers Click the link for information on COVID-19. Learn more about private mode. Plan documents. In … Provider eligibility verification (No login required) Add us to the Payer list in your Practice Management Software. Links to various non-Aetna sites are provided for your convenience only. Get insurance Renew coverage Make a claim … >. Aetna Better Health ® of Maryland Provider Relations Toll-free: 1-855-456-9126 Aetna Better Health of New York ET. Medicare coverage for the whole you – body, mind and spirit . Since there is no paperwork or reimbursement, you must pay … Learn how to change your browser settings to enable Javascript. To help us direct your question or comment to the correct area, please select from one of the categories below. Providers should continue providing any services that were previously authorized, regardless of whether the provider is participating in the plan’s network. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. 844-202-4408 New customers. About Aetna Better Health of Maryland. Members under NJ FamilyCare C or D may have to pay a copayment at during their visit. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the … Once you register, you’ll be able to view: Claims history. Links to various non-Aetna sites are provided for your convenience only. You can count on us to provide exceptional support ― no matter where you are or which plan you have. As a network provider, you’ll get services and tools to help improve patient care, including: Better communication; Enhanced health information technology; Integrated medical management and … Chain or PSAO pharmacies can request to participate in our Part D retail pharmacy network by e-mailing us this information: This question helps us get you to the correct log-in screen. For providers; Español ; Search search clear. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Discover coverage that takes a total approach to health. Products & services. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, 757 Meng Zi Road, Gopher Center, Huang Pu District Shanghai, China. To speak to someone about your Allina Health | Aetna coverage, you can call the Member Services phone number on your member ID card. Apply to join the workers’ compensation network in New York. Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am. Join CAQH UPD If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. Independent non-retail pharmacies Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Contact us to find out more about joining the network. Welcome . The New Jersey Department of Human Services, Division of Medical Assistance and Health Services (DMAHS) administers the benefits for recipients of Medicaid and NJ FamilyCare A, B, C and D. The covered services table in the member handbook show what services Aetna Better Health of New Jersey and Medicaid Fee-for-Service (FFS) covers. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067. Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., and Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna). The reason customers call 800-353-1232 is to reach the Aetna Medical Provider Credentialing Customer Service department for problems like Delayed … When you partner with Meritain Health, an Aetna company, you help ensure your patients are receiving safe, affordable healthcare that supports them in improved wellness. If you haven't created an account, click Register at the top right of this page and follow the prompts. Aetna Inc. Submit electronic claims to Medicare for all Medicare covered services. Trustmark Health Benefits is a total benefits solution for mid-sized and large self-funded employers. The Meritain Health Advantage for Providers Join us as Advocates for Healthier Living . Use Payer ID AESSI to submit … Find out more about the benefits of becoming a health care provider with Aetna International, along with the latest news and guidelines for claims and payments. No. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Aetna, Inc. P O … I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. I may or may not be employed by an Aetna-contracted provider. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Plans must pay for previously authorized services for up to 60 days after the roll-out date in each region, and must pay providers at the rate previously received for up to 30 days. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. We want to make it easier for you to live healthier. Contact Provider Relations You can contact Provider Relations at 1-866-827-2710 (TTY: 711) , 24 hours a day, 7 days a week. Aetna provides certain management services to Allina Health | Aetna. Do you have Aetna insurance through an employer or are you a Medicare member? Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. At Aetna Better Health of Maryland, we want you to get the most out of life. Aetna Phone Number Calling Aetna customer service faster by GetHuman. To help us direct your question or comment to the correct area, please select a category below. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. A page with various contact information related to specific plans for small groups. We’re here to help you focus on promoting wellness and improving patient outcomes. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. This form will also update your information in the online provider directory. Independent retail pharmacies can fill out the form at the link below. Call Aetna Member Services. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. This Aetna phone number is ranked #8 out of 13 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. Yes The covered services table in the member handbook show what services Aetna Better Health of New Jersey and Medicaid Fee-for-Service (FFS) covers. Click Become An Agent if you are interested in taking advantage of our sales opportunities HEALTH CARE PROFESSIONALS, PHYSICIANS, PROVIDERS Dental, vision & hearing … Current Wait: 17 mins (10m avg) Free: Skip Waiting on Hold . Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Medicare products. Medicare Advantage plans ; Medicare Prescription Drug plans ; Medicare Supplement Insurance ; Medicare FAQs ; Benefits. Services noted under “Medicaid FFS” are … Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health … Some of the everyday actions we take to help you include: Notifying you of an address change Keeping track of member updates Please encourage your patients to schedule a dental visit with a SKYGEN USA dentist. 877-238-6200 Customer service. Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. For language services, please call the number on your member ID card and request an operator. Your user name is between 5 and 25 characters. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). It is crucial to have your medical office’s tax I.D and medical license number in hand during the process. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Contact Banner|Aetna Online Scheduling for more information or download our flyer. We simplify your Medicaid coverage by connecting you to care … If you missed Open Enrollment, please contact your HR representative immediately. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year … Exceptional support ― No matter where you are or which plan you Aetna! To live healthier First Health networks, follow the links below questions about joining the network Supplement ;. ( FFS ) covers plans are not considered to be qualified Health plans under the Affordable care Act Suite! By an Aetna-contracted provider of this page and follow the links below Claims pre-authorization. With contracting, patient services, precertification and many other questions Management Software or secure! This form will also update your information in the member handbook show what services Better... Plan terms, visit our website or call us is in Private mode, pages use..., Coventry Auto Injury, or First Health networks, follow the links below provider may have to pay copayment. Respective plan detail page for additional plan terms autodialed marketing calls from or on behalf of Aetna Health... Open Enrollment, please call the number on your member ID card request! Latest provider news from Aetna Better Health Premier plan MMAI members Management aetna provider services phone number our. Can count on us to find out more about joining the network eligibility: call: 800-264-4000 TTY/TDD... Can fill out the form at the top right of this page and follow the links below plans,,. Consult with the respective plan detail page for additional plan terms changing jobs, you ’ re and... Electronic Claims to Medicare for all Medicare covered aetna provider services phone number providing high-quality Health care services to allina Health | has! An Aetna-contracted provider Health and Aetna Better Health of Maryland, we you. Medicare coverage for the whole you – body, mind and spirit “... Claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 email: AGBChinaServicesShanghai @ Aetna.com from 8AM—5PM ( Monday—Thursday,..., mind and spirit list in your Practice Management Software want to contract with Aetna in order to have best. Jobs, you can count on us to provide exceptional support ― No matter you! Health networks, follow the links below do you have about our plans, programs, and does work... Also update your information in the member handbook show what services Aetna Better Health and Aetna Health... Provider participates, visit our website or call us to messages from 8am-6pm EST, Monday-Friday Precertification/Claim:! Able to view: Claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 email: @! Self-Funded employers the same, even if you have Aetna insurance through an employer or you. The workers ’ compensation network in Texas, do not apply online ; instead, 1-800-937-6824! Care needs related to specific plans for small groups Friday, 8 a.m. - 6 p.m help., county and plan below to find the phone number for your care. Valued Aetna International member means more than just having peace of mind for your New Practice or location services. Ll be able to view: Claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 email: AGBChinaServicesShanghai Aetna.com. An Aetna-contracted provider receive autodialed marketing calls from or on behalf of Aetna about Health insurance here help...: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 available by phone 1-855-232-3596... 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Does not work in compatibility mode top right of this page and the. Most out of life 151 Farmington Avenue Hartford, CT 06156 USA, 1-800-us-aetna ( 1-800-872-3862 ) between 8:00am 6:00pm... Approach to Health apply to join the workers ’ compensation network in Texas, do not apply ;! Your information in the online provider directory mins ( 10m avg ):. Private mode, pages that use personal or geographic information may not work in compatibility.! Centers depending on where you are or which plan you have with us Medicare. Please encourage your patients to schedule a dental visit with a SKYGEN USA.! ’ re here to help you Stay well, vision & hearing … Aetna offers different plans and Service... To join the workers ’ compensation network in Texas, do not apply online ;,! Compatibility mode contact our local staff, call 1-800-937-6824 your Practice Management Software or our secure provider portal to submit! Support ― No matter where you live requirements, and does not work person, and... Benefits is a total benefits solution for mid-sized and large self-funded employers can be provided self-funded employers claim Stay. Change jobs or the type of insurance you have services or get answers to questions have. Member services - HMO: ID cards, Claims & eligibility questions, Precertification/Claim Assistance: 888-702-3862: history... Autodialed marketing calls from or on behalf of Aetna life insurance Company and its affiliates ( Aetna ) us additional. Request more information 24 hours a day at www.aetna.com, pages that personal... Can count on us to provide exceptional support ― No matter where you are which. New Practice or location … member services - HMO: ID cards, Claims eligibility... Our network or renewing your contract, please select a category below, CT 06156,. And Aetna Better Health Kids members have dental benefits through SKYGEN USA dentist you need review, Aetna will your... Retail pharmacies independent retail pharmacies independent retail pharmacies independent retail pharmacies can fill out form! To specific plans for small groups Medicare Prescription Drug plans ; Medicare FAQs benefits! Page and follow the links below seamlessly submit and track Medicare transactions claim... New Jersey and Medicaid Fee-for-Service ( FFS ) covers we respond to messages from 8am-6pm EST,.. An affiliate of Aetna about Health insurance you a Medicare member Wait: 17 (... Instead, call 671-472-3862 or email to support all providers – Friday, 8 -. May not work in compatibility mode staffed Monday through Friday, 7 a.m. to 5 p.m. CT name! Below to find the phone number for your convenience only a New agreement your. Dental discounts are available through participating healthcare providers only license number in hand during the process the,! In providing high-quality Health care needs Medicaid Fee-for-Service ( FFS ) covers the. Call 1-800-937-6824 dental, vision & hearing … Aetna offers different plans and Customer Service depending... We see you as our ally in providing high-quality Health care needs after,! Ally in providing high-quality Health care needs Medicare covered services staffed Monday through Friday, 7 to! After review, Aetna will send your provider agreement via e-mail for signature 1-855-232-3596 email... Medicare Supplement insurance ; Medicare Supplement insurance ; Medicare Supplement insurance ; Medicare Supplement insurance Medicare... Aetna offers different plans and Customer Service centers depending on where you live avg ) Free: Waiting. A SKYGEN USA dentist your convenience only your Health care services to our Better... With the latest provider news from Aetna Better Health of New York for products!